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Introducing Paperless Billing

Patients with an active MyChart account are now automatically enrolled in paperless billing — a more secure, convenient and eco-friendly way to view and pay your bills online. 


MyChart users don't need to opt in

When a new bill is available, you’ll be alerted through the email linked to your MyChart account. You can pay your bill or set up a payment plan using MyChart on mobile or desktop, or by using Community’s MyHealthMate mobile app.


If you still wish to receive a paper bill, don't worry — you can log in to MyChart to update your preferences and opt back in at any time. 


SMS text messaging now available for bill pay

Receive estimates and statements, pay your bills or schedule a payment plan — from your texts! Opt in by texting START to 21508, or by requesting text messages when checking in at your next appointment.


You may opt out at any time by texting STOP to 21508. Depending on your mobile phone plan, message and data rates may apply.


Messages are only sent to you if you have met the following criteria: 

 

  • You have a mobile phone number on file and have given appropriate consent through MyChart
  • You've selected the appropriate options in the Communication Preferences activity in MyChart

 

For help with this service, call MyChart Support at (559) 459-4142 or email MyHealthMate@communitymedical.org. Phone support is available from Monday thru Friday, 9 a.m. – 11 p.m., and Saturdays from 9 a.m. – 4 p.m.


Payment Options for Those Without MyChart

If you don't have an active MyChart account, you will continue to receive paper bills in the mail. If you'd like to sign up for MyChart, visit mychart.communitymedical.org. Use the activation code included on the first page of your billing statement.


Pay online as a guest

You can sign into Community's MyHealthMate app to view and pay your bill, either as a user or a guest.


New to MyHealthMate or have questions? Visit our Frequently Asked Questions to get answers. 


  • Apple App Store Icon
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Pay by phone

Call Patient Financial Services 

Monday - Friday

8:30 a.m. to 4 p.m. (PST)

Closed legal holidays

(559) 459-3939 or (800) 773-2223 ext. 53939


Pay by mail

Community Medical Centers
PO Box 884428
Los Angeles, CA 90088-4428 

Help Paying Your Bill

Click for more information.
Protection Against
Surprise Medical Bills

Learn about the No Surprises Act.
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