Community Medical Centers - Privacy Notices

Community Medical Centers is required by law to maintain the privacy of your health information, provide you with a notice of our legal duties and privacy practices, and follow the information practices described in the Notice of Privacy Practices (available in English and Spanish.)

Internet Privacy Policy

Last Updated 10/2022

We are committed to protecting your privacy and to developing technology that gives you a secure online experience. You can travel through most of our site without giving us any information about yourself, but sometimes we do need information to provide services that you request. This statement of privacy explains data collection and use in those situations. This privacy statement explains data collection and use practices of CommunityMedical.org; it does not apply to other online or offline Community Medical Centers sites, products or services. Please read the complete CommunityMedical.org privacy statement.

If users have questions or concerns regarding this statement, they should contact the Administrator at webmaster@communitymedical.org.

Information Collection and Use

Information Collection

Community Medical Centers is the sole owner of the information collected on CommunityMedical.org. Community Medical Centers collects information from our users at different points on our Website.

Information Use

Any personally identifiable information that is requested and voluntarily provided by the user is used solely for its primary purpose only. For example, our Online Application will collect information that a prospective applicant fills in and submits to our Human Resources department. That information will not be saved or used for any other purpose on the website.

We do however collect aggregate data for statistical purposes, but it is not tied to any personally identifiable information that the user may have provided.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

If users reject the cookie, they may still access our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to submit an Online Employment Application. Rejection of the cookie will also affect the aggregate statistical data that is logged on the web server for administrative purposes. Persistent cookies enable us to track the interests of our users as a whole to enhance the experience on our site.

Third Party Advertising

No data contained in the cookies is shared with any third party advertiser or affiliate.

Analytics

We track data for statistical purposes only. This includes internet protocol (IP) addresses, browser type, referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from the Site

We only contact users in response to messages they send to us.

Online Donations

Third-party personally identifiable information you provide for donations will not be sold or shared. We do not sell or rent our email lists to third-party organizations. We do share this information with service providers we have retained to perform services on our behalf, but we do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.

CMC Mobile App

MyHealthMate and CCH Health

Our mobile apps interact with your microphone only if you choose to use your microphone to navigate our mobile apps. Our mobile apps interact with your camera only if you choose to add a profile image to your profile in our mobile apps. This information is not used in connection with COVID-19.
Our mobile apps access, collect, use, and share your information (including video, audio, images, files) as stated in the section titled, “The Limited Ways We Use Your Information.”
Our mobile apps were not created specifically for the COVID-19 pandemic. They existed before the COVID-19 pandemic to allow you to access the health information you have on file with your healthcare organization. Your healthcare organization may allow you to access COVID-19-related vaccination information, laboratory test results, and documents with illness-related information using our mobile apps. You may choose if or how you want to access, display, or use the information – just like you can make those decisions about health information relating to other conditions, services, tests, or vaccinations.
Our healthcare organization may allow you to use our mobile apps to conduct telehealth appointments with your healthcare providers. Our mobile apps only provide the technical support for those appointments to happen. We do not interact with any health information about you exchanged during any telehealth appointments.

The Limited Ways We Use Your Information

When you choose to add a profile photo to our mobile apps, you may select an existing photo on your device or take a new photo using the camera app on your device. If you select an existing photo on your device, we store a copy of your chosen photo in app-private storage on your device. If you use the camera app on your device to take a new photo, the photo you take is first saved to your camera app and then also saved to app-private storage on your device. If you remove the photo from your profile or delete our mobile apps, the copy of the photo is deleted from the app-private storage, but the photo saved to your camera app remains available in your camera app until you choose to delete it. If you already have a photo stored in your profile through your healthcare organization – we do not interact with that photo in any way.
When you choose to use Apple’s HealthKit or Google Fit, we create encrypted identifiers to identify recipients of your Apple’s HealthKit or Google Fit data and store them on your device in app-private storage. If you choose to stop using Apple HealthKit or Google Fit or delete our mobile apps, the identifiers are deleted.
When you choose to view documents from your healthcare organization (such as letters or images) using our mobile apps, to make the files viewable for you we temporarily store copies on your device in app-private storage. The temporary copies are deleted when you close your session on our mobile apps.
When you choose to include a photo or video in a message you send to your healthcare organization using our mobile apps, you may select an existing photo or video from your device or take a new photo or video using the camera app on your device. If you use the camera app on your device to take a new photo or video, it will be saved to your camera app. Any photo or video saved to your camera app remains available in your camera app until you choose to delete it.
We ask for permission to access your device’s video and audio functionality to make the telehealth visit possible If you participate in a telehealth visit using our mobile apps. We do not record or store video or audio data from these visits.
Our healthcare organization offers automatic appointment arrival for certain appointments and departments. If you choose to enable it, we temporarily store identifiers and times for your upcoming appointments in app-private storage to detect when you arrive for an upcoming appointment. If you choose to stop using our mobile apps or you disable automatic appointment arrival, the identifiers are deleted.
Our healthcare organization offers location-based check in for in-person appointments for certain appointments and departments and allow you to find healthcare providers near you. You may choose to allow our mobile apps to interact with your location data for those purposes. We do not store your location data.
Our healthcare organization may allow you to notify front desk staff electronically when you arrive for certain appointments in certain departments via Bluetooth. You may choose to allow our mobile apps to interact with your Bluetooth data for this purpose. We do not store your Bluetooth data.
While you use our apps, we collect non-identifying information so we can provide customer service to you or your healthcare organization and understand how people use our mobile apps so we can improve our products. This information includes the time you began using the app, our healthcare organization identification, any error messages or codes, the model of device used and its operating system, and the version of our mobile app used. If you use Android devices, we also collect your connection type (cellular or WiFi) during an error.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

We DO NOT Share Personal Information with Third Parties.

Links

This Web site contains links to other sites. Please be aware that we, Community Medical Centers, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time, our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.

Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

While we protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, the website's administrator) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Annually, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our Website, users can send an email to webmaster@communitymedical.org.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Phone (559) 459-6560

Email: webmaster@communitymedical.org